Privacy Policy

Last Updated: [Insert Date]

1. Introduction

This Privacy Policy describes how SCIELD FZE collects, uses, stores, and protects personal information when you use scield.net or engage with our services. By accessing our platform, you consent to the practices outlined here.

2. Information We Collect

• Personal data (name, email, contact details, company information)
• Authentication and account data
• Usage logs and access records
• Technical metadata from devices and browsers
• Files or data provided for support, analysis, or service delivery
• Billing and payment information (processed via secure third-party gateways)

3. How We Use the Information

• Delivering and improving services
• Account management and secure authentication
• System performance analysis and error diagnostics
• Communication regarding support, updates, invoices, or notifications
• Compliance with regulatory or legal obligations

4. Data Storage and Security

We use advanced cybersecurity protocols including encryption, zero-trust architecture, firewalls, access controls, audits, and continuous monitoring to safeguard data. Data may be stored within the UAE or internationally depending on the service design.

5. Sharing and Disclosure

We do not sell or rent personal data. Information may be shared with:

• Technology partners and hosting providers involved in delivering services
• Payment processors
• Regulatory or legal authorities when required
• Internal teams and contracted specialists under confidentiality obligations

6. Cookies and Tracking

scield.net uses cookies and similar technologies for session management, analytics, and user experience improvement. Users can modify cookie settings via their browsers.

7. Client Data in Projects

Data submitted for cybersecurity assessments, AI projects, or development tasks remains confidential and is used strictly for the project scope.

8. Your Rights

• Request access to your data
• Request corrections or deletion
• Limit processing when applicable
• Request data export (where legally permitted)
• Opt out of marketing communications

9. Data Retention

We retain data only as long as necessary to deliver services, comply with legal requirements, or maintain operational security logs.

10. International Data Transfers

Cross-border data transfers may occur depending on service needs. All transfers follow secure technical and contractual safeguards.

11. Updates to this Policy

We may revise this Privacy Policy periodically. Changes will be posted on this page.

12. Contact

Email: privacy@scield.net